Monday, April 6, 2009

My Quality Airline


Hawaiian Airlines topped the annual quality study of US airlines with AirTran and JetBlue following in as #2 and 3, respectively. The criteria includes day-to-day complaints, luggage and baggage claims, bumping flights and overbooking and of course, customer service on and off the plane. My heart is still with Delta though, for all the discounted flights obvious reasons. (Yahoo)

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